Administrator Features Overview

The cidaas administrator interface is a one-stop shop to configure and manage the CIAM settings for your applications, users, MFA, login providers, Registration Page Fields, consents, templates, and more.

Features Description

Application Management

This is where you can create, edit, and delete your applications, configure the basic and advanced settings, view app statistics, set app scope, the redirect URLs, hosted pages, and more.

Scope & Scope Group Management

This is where you can create, edit, and delete your application scopes, configure the security levels, manage scope groups, enable/disable user consents and more.

Security Keys

Set up the Private key and the JWK that are to be provided only when you require the “claims data/customer information” to be encrypted or . i.e. when you have activated the “JWE (Json Web Encryption) Enabled” option for the App.

Users Management

This feature lets the admin user add end-users for the business app, view and edit the list of application users and their corresponding authorization, activities, permissions, and other details, add new roles, or manage & modify existing roles, invite a user, and create a new user. You can also perform User Profile management with this feature.


  1. Login Providers: Manage the login providers (SAML, AD, Custom OpenIDConnect, and others) that have been integrated on your app using cidaas to enable seamless social logins.
  2. Registration Page Fields: Add the default fields or create custom fields to be displayed on your app's registration page, define their attributes and properties, edit and group fields, enable/disable them, and do more.
  3. Hosted Pages: Create, configure, and set hosted pages that your users will be redirected to for events like login, log-out, forgot password, password change, user consent, etc.
  4. Consent Management: Your application may need user consent for specific pages either during registration or other events. You can create the consent forms using this feature and group related consent forms in a consent group.
  5. Cookie Consent: Your application may need cookie consent from users while they login to a page and browse information. Cookies help save the user's browsing patterns and preferences in a secure way to make the browsing experience seamless for users. Cookie consent helps quickly comply with cookie laws.
  6. Templates: Various communication templates (i.e. Email/SMS/IVR etc.) can be created and managed here for developers. You could use cidaas' default templates or change abd customise the templates to suit various application scenarios.
  7. Opt-in Reminder: This feature provides an option to send an automatic email reminder to the users for certain actions. You can set the duration when the reminder should be triggered, select the language, set the placeholder for the message, the subject, and the email template content. The reminder is sent when the verification status is “Pending” and needs action from the user. cidaas provides 5 reminders by default.
  8. Password Policy: You can set the constraints and conditions for your user passwords here like character count, digit count, upper and lower case acceptance criteria, and more by creating a new password policy or editing an existing policy.
  9. Webhook: Augment or alter the behavior of your web application with custom callbacks using Webhooks. This feature lets you create Webhooks, edit Webhook details like events, define the URLs, and the URL security mechanism, and select the Apps for which the OAuth2 client-ID will call the required functions during various Webhook-Events.
  10. Captcha: Enable CAPTCHAs to be displayed on any of the cidaas supported login modules integrated with your applications. Set up a CAPTCHA name, and link the Client ID and Client Secret key configured for your app to this CAPTCHA.
  11. Blocking: Block unauthorised, fake, potentially harmful, or disposable email IDs, IPs and domains, during registration, exclude specific IPs and domains from blocking, and whitelist (allow without blocking) specific IPs and domains with this option.
  12. Communication Provider: Select the service providers for the selected customer communication channel (i.e. SMS/Email/IVR/PUSH). You can use predefined service providers or define your own provider that cidaas will use.
  13. Brute Force Prevention/Blocking Mechanism: Custom create a Blocking Mechanism as a part of cidaas' FDS to thwart brute force attacks (multiple unsuccessful login attempts to an application by unauthorised attackers). Set up Captcha after an x number of attempts, the number of blocking attempts on known and unknown devices, and the blocking duration after which the account is automatically unblocked.
  14. Custom Page: Create custom pages for different user personas like admins, project managers, end-users, etc. or for different actions like read-only page, data forms, and more with this feature.

Multifactor Settings

cidaas provides an additional layer of identity protection (using biometrics, One-time passwords, secret questions, and more) with MFA settings where you can enable the authentication methods of your choice on the app to elevate customer identity protection and experience. The available methods you can enable include FIDO2, PATTERN, PASSWORD, SEALONE, SMS, TOUCHID, TOTP, EMAIL, SECURITY QUESTION, BACKUP CODE, VOICE, IVR, FACE, and PUSH. Also, view MFA reports with the list of customers and the MFA methods they've configured and used, the details of the devices configured for the selected MFA methods, the user authentication activity, and more.


cidaas provides useful insights on user activity and feature usage and metrics using the Reports feature. Here, you can view the following reports:

  • User Communication Report: To view the list of communications sent to users via Email, SMS, or IVR for the selected date range.
  • Webhook Report: To view the details of more than 50 webhook events and types that were triggered during the selected date range and notified by the corresponding webhooks.
  • Failed Login Report: To view the details of failed login attempts made by customers on an app during the selected time frame/date range.
  • Statistics on Login Providers: To view the data of the number of new and returning users for different Login providers during the selected time frame that is graphically represented.
  • Device Statistics: To view the statistical data on usage for devices, models and operating systems.
  • Quota Management: To meter your total usage and individual status report (number subscribed, used, and allowed) for MFA using Email, SMS, PUSH, and IVR, usage for Apps, track the total number of end-users for your app, and the total number of user groups created based on your current cidaas service plan for the selected date range.
  • New vs Returning users: To view the graphical representation of the data on the number of new vs returning users for the selected timeframe.
  • New vs Returning users: To keep track of the top 10 active users of your app for the selected timeframe.
  • Login Location: To view the dynamic geographic locations from where users have logged in to an app using cidaas during the selected timeframe.
  • Consent Status Report: To view the status of various consent forms and gather insights on the list of users who have accepted, declined or skipped a particular consent form. You can filter the date by consent group, consent name, consent version, client name, action type, and consent status.

Access Control

This network-based security system has been designed to simplify installation and ease of use. Security products such as surveillance door, intruder alarms, assault alarms, access control nodes, fire warning and beacon and geofencing systems can be integrated into a single platform. Click here to know more ...

Manage Groups

Users can be grouped into internal groups with an associated administrator for each group. Click here to know more ...

Document Protector

Administrators can now secure your documents with the help of cidaas document protector – An easy way to set access permissions and expiry options on documents to ensure that only the privileged personnel can view/download the respective documents. Click here to know more..

Update Management

A notification with corresponding release notes is displayed in the Update Management section of the cidaas Admin Portal
Click here to know more..


OAuth2 endpoints can be defined for the various web server URIs of your business.` for authorization, access token, redirection, logout, etc.` Click here to know more ...

Help and Support

For any queries please contact our Support Team:

a. Email : or

Tel: +49\(0\)7044 95103-100

b. Create a support ticket at:

c. Website :

This completes our discussion on the cidaas admin dashboard features overview.

If you have any questions or need clarification, please contact our support team for further assistance.

We'll be happy to help. Thank you!

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