IVR Communication Provider
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides the appropriate responses in the form of voice, fax, callback, email and other contact methods.
cidaas helps you to manage business calls professionally & efficiently with IVR solutions.
cidaas allows you to send and receive calls with your own custom provider if you have. (i.e. If you have your own communication provider you can use the same to send and receive calls) .
Setting up our own IVR provider is pretty easy, below step explains the process of configuration.
As of now cidaas supports Twilio as IVR provider to send and receive calls.