Touch ID or Finger Print Authentication

Fingerprint authentication or scanning is a form of biometric technology that uses a fingerprint scanner to verify an individual’s identity and enable users to access online services using images of their fingerprint.

The biometric scan commonly relies on mobile and other device-native sensing technology, that implement third-party biometric algorithms. Some fingerprint scan solutions are architected in a decentralized model such as FIDO that ensures a user’s fingerprint template is secured on the user’s device. Here, a user’s fingerprint scan is verified locally against itself, a token is sent to the service provider, and access is granted. The biometric authentication takes place locally, and the biometric data itself is not stored at the service provider.

A fingerprint scanner typically works by first recording fingerprint scans of all authorized individuals for a particular system or facility. These scans are saved within a database. The user requesting access puts their finger on a hardware scanner, which scans and copies the input from the individual and looks for any similarity within the already-stored scans. If there is a positive match, the individual is granted access.

Face ID, Touch ID, and Fingerprint Authentication on the OFW mobile app let you bypass username and password authentication and login to your account using the face or fingerprint authentication settings you already have configured for your device. This is an optional feature and is only available for devices that support face or fingerprint authentication.

Prerequisites to Configure Touch ID Authentication

1. The cidaas Authenticator app should be installed and set up for your account on your mobile.

2. TOUCH ID should be enabled by the admin under Multifactor Settings > MFA Settings in the admin dashboard.

3. To add Touch ID to the authentication scope of an app, the admin should select it from the dropdown list for the Scope parameter under Apps > App Settings > Edit App in the Admin Dashboard.

4. Also in the Admin Dashboard, under Apps > App Settings > Edit App > Advance Settings > Authentication, Touch ID should be added to the Authentication field.

Always ask for 2FA must be enabled to configure Touch ID for two-step verification in combination with email, SMS, TOTP, or other primary authentication mechanisms.

Configuring Touch ID for Passwordless Authentication

To authenticate via Touch ID, you have to use the cidaas Authenticator app to scan the QR code available for Touch ID on the user self-service portal. To do this, follow these steps:

1. Set up and link the user account to the cidaas Authenticator.

2. Click the Login & Security tile on the user portal home page. In the Login & Security page, click the Generate QR Code button for TOUCH ID.

3. Scan the QR code using the cidaas Authenticator app.

Once scanned, the following screen is displayed.

4. Click Configure to complete the steps displayed on the screen of the cidaas Authenticator app on your mobile under Fingerprint Recognition.

5. Then, confirm your fingerprint on your mobile device to complete the authentication setup by touching the fingerprint sensor which will display the following dialog window.

Once setup successfully, the finger print data will be sent to server for further processing along with the device-ID and the FCM token of the Smartphone. The following confirmation window appears on the cidaas Authenticator app.

6. Your user portal desktop page will display the following screen.

7. Provide the friendly name and click Save to view the following screen.

The status of Touch ID changes to "Configured" in the Login & Security page.

Also, Touch ID authentication is configured on the cidaas Authenticator app.

8. Login to the user portal again. You will see that the Touch ID icon is added to the login page.

9. Tap the Touch ID icon that appears under How do you want to authenticate?. This will send the following notification to your cidaas Authenticator app.

You will be prompted to ALLOW or DENY the Touch ID authentication request on the user portal.

10. Once you click ALLOW, the Authenticate screen appears.

11. Tap your finger on your mobile's fingerprint sensor to be logged in successfully.


Touch ID can be configured as an authentication method for the admin on the cidaas admin dashboard. To view this option:

1. Click the profile icon > My Account, on the admin dashboard.

2. Click Physical Verification Setup to view the TouchID tile under Setup physical verification.

3. Click the edit icon to setup TouchID using the cidaas Authenticator app.

4. You will see the following screen with a QR Code to set up Pattern.

  • Scan the QR code that appears on your desktop screen using the cidaas Authenticator app.
  • The following screen is displayed on the desktop.
  • Simulataneously, on the cidaas Authenticator, follow these steps:
    • Click Configure to complete the steps displayed on the screen of the cidaas Authenticator app on your mobile under Fingerprint Recognition.

    Follow the instructions from step 5 to step 11 mentioned under Configure Touch ID for User Portal.</ul>

    • On the Admin dashboard, the following screen is displayed. Provide a friendly name, and click Save.

    • You will see that the TouchID tile is moved from Set up Physical Verification to Configured Authentication Types on the Admin Dashboard.

    • On the cidaas Authentication App, the following success confirmation window is displayed.

    • Touch ID authentication also gets added to the cidaas Authenticator app for your Developer account.

    Congratulations! TouchID has been configured as an authentication method for your account.

    This completes our discussion on cidaas' End-user Self-service portal.

    Should you have any questions or need further assistance, please contact our support team.

    We'll be happy to help. Thank you!



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