Account-level Multifactor Authentication Security

The Physical Verification process is defined by authentication factors that are designed to verify the identity of an authorized admin user or generic user through a physical or digital medium.

These factors fall under three categories:

  • Something that is known only to the user, such as a Password, PIN, Pattern, or TOTP.
  • A hardware device owned by the user, such as a smartphone, smartcard, USB token, or other hardware key.
  • A unique physical/biological trait of the user such as face, voice, or fingerprint.

Each of these physical verification mechanisms has basic requirements to be met for physical identity and authentication via websites, applications, networks, systems, and other secured services like creating an account, enabling the physical verification option by the thrid-party admin on the cidaas Admin dashboard, linking the cidaas authenticator app to the user acccount via QR scanning or provider setup code, and more.

Setting up Physical Verification for the Admin User

Admin Dashboard Settings

The configurations to be done by the admin on the cidaas Admin Dashboard to enable physical verification for their own profile include:

Profile - Physical Verification Setup

1. Click the admin profile icon, then, MY ACCOUNT.

2. Then, click Physical Verification Setup from the list.

3. Click the edit icon of the option you want to set up. In this example, we select Face Recognition.

4. Follow the steps 1 to 3 displayed in the pop-up screen for the selected option.

Note: Please ensure that you have the cidaas mobile app installed.

Setting up Physical Verification for the End-user

Admin Dashboard Settings

The admin configurations to enable physical verification for the end-user include:

Multifactor Settings Menu Option

In the dashboard menu, the admin has to configure the settings for end-user physical verification that will be available on the app they're accessing.

App Advanced Settings for Authentication

In the dashboard menu, the admin has to select the physical verification option from the list under Apps > App Settings > Edit App > Advance Settings > Authentication.

Even two-step physical verification can be enabled here.

The user can configure Multifactor Authentication on the self-service portal or set up two-step verification for their account using the physical verification setup.

If you have any questions or need further assistance, please contact our support team.

We'll be happy to help. Thank you!

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